1. OVERVIEW:
Who we are
The Art of Aaron Blaise, LLC. is a United States (Florida) based business. Our website address is: https://CreatureArtTeacher.com.
What personal data we collect and why we collect it
ECOMMERCE
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information indefinitely for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
If you register on our website we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time, except you cannot change the username. If you wish to change your username please contact our support team via this email: [email protected]. Website administrators can also see and edit that information.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, EXIF GPS, included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
When you submit a contact form on our website the contents of the form, including any personal information, will be sent to our team via email and to Groove our third-party support service. Your data will be processed in accordance with Groove’s privacy policy which is available here: https://www.groovehq.com/our/privacy.
Chat Support
When you submit a chat support request on our website the contents of the request, including any personal information and chat transcript, will be sent to our team via email and to Olark our third-party chat support service. Your data will be processed in accordance with Olark’s privacy policy which is available here: https://www.olark.com/privacy-policy/.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
We use cookies to remember who you are when browsing our site and to store the contents of your cart for the purpose of reminding you. These cookies will only be set when you consent to allowing additional cookies on our website.
Additional Detailed Cookie Policy can be found HERE.
Embedded content from other websites
Articles on this site may include embedded content, for example videos, images, articles, etc. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with that embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to track behaviour of our website visitors however no personal data is transferred to Google Analytics. You can opt-out of Google Analytics by not accepting cookies on our site. For more information see their privacy policy.
MARKETING
If you opt-in to receive marketing updates we may use your personal information to provide you with product updates or marketing communications that we believe may be of interest to you. Personal data may also be used by our internal system to automate processes of our store.
Marketing communications may include email, SMS/text messages, or other forms of communication, depending on the information you provide and the permissions you have given us.
SMS/TEXT MESSAGE MARKETING
Creature Art Teacher may offer the option to receive marketing and informational text messages from us, including updates about courses, memberships, live streams, events, promotions, product releases, cart reminders, and other related announcements.
By providing your mobile phone number and opting in to receive text messages from Creature Art Teacher, you agree that we may send recurring automated promotional and personalized marketing text messages to the mobile number you provided. Consent is not a condition of any purchase.
Message frequency may vary. Message and data rates may apply. Not all mobile devices or carriers may be supported.
When you opt in to receive SMS messages, we may collect and use information such as your mobile phone number, SMS consent status, opt-in date and source, message history, engagement data, and related information needed to provide and manage our SMS program.
We use this information to send text messages you have requested or consented to receive, manage your SMS preferences, provide customer support, measure campaign performance, prevent fraud or misuse, and comply with legal, carrier, and messaging platform requirements.
We do not sell your SMS opt-in information or mobile phone number.
We may share SMS-related information with service providers who help us operate our text messaging program, such as SMS delivery platforms, marketing platforms, analytics providers, compliance tools, and customer support providers. These service providers are authorized to use this information only as needed to provide services to us or as required by law.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to operate our SMS program, comply with legal obligations, or protect our rights.
You may opt out of receiving SMS messages from Creature Art Teacher at any time by replying STOP to any text message you receive from us. After you opt out, you may receive one final confirmation message confirming that your opt-out request has been processed.
For help, reply HELP to any SMS message from us or contact us through our website.
If you unsubscribe from SMS messages, you may still receive non-marketing communications from us where permitted by law, such as order confirmations, account notices, customer service responses, or other transactional messages.
CARTS
We store a copy of your cart in our database for 60 days for the purpose of reminding you when your cart is abandoned.
COMMUNICATION LOGS
We keep a log of some of the communication that we have with you which may include marketing emails, transactional emails, SMS/text messages, opt-in and opt-out records, consent status, message history, and related communication data. These are kept for the purpose of improving our marketing and communication with you and other customers, managing your communication preferences, providing support, and complying with legal, carrier, and platform requirements. These logs are retained until you request removal of your data, except where we are required to retain certain information for administrative, legal, tax, security, compliance, or fraud-prevention purposes.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
Who we share your data with
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
We accept credit card payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.
We use MailChimp for email marketing, SMS/text message marketing, marketing automation, and delivery. Your data, such as your email address, phone number, marketing preferences, SMS consent status, opt-in and opt-out records, and related engagement data, may be transferred to MailChimp for processing in accordance with their Privacy Policy.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, if any, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
Communication logs, including SMS/text message consent records, opt-in and opt-out records, message history, and related engagement data, may be retained for as long as necessary to operate our communication programs, document consent, comply with legal, carrier, and platform requirements, resolve disputes, prevent fraud or misuse, and enforce our agreements.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
NOTE: Before sending you a copy of your data we will have to confirm your identity. If you are unable to provide proof of identity we cannot share any data.
You may request a copy of your personal data HERE.
You can also request that we erase any personal data we may hold about you in our database. This does not include any data we are required to keep for administrative, legal, tax, security, compliance, fraud-prevention, or carrier-compliance purposes.
NOTE: Before deleting your data we will have to confirm your identity. If you are unable to provide proof of identity we cannot remove any data.
You may request erasure of your personal data HERE.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Some marketing and communication data, including email address, phone number, SMS/text message consent status, opt-in and opt-out records, and engagement data, may be sent to our marketing, communication, analytics, and support service providers as described in this policy.
Our Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
The Art of Aaron Blaise, LLC
PO Box 915227
Longwood, FL 32791
Additional information:
How we protect your data
We make a concerted good faith effort to protect your data. All password information is encrypted to current web standards. All forms are secured using SSL. Various other data protection tools are in place to protect your data and our database from malicious attacks.
No Credit Card Data is stored on our servers. Any subscription payment methods are encrypted and stored with our 3rd party payment processors Stripe & PayPal.
What data breach procedures we have in place
We regularly self-audit the integrity of our database. We also work with 3rd party web hosts to ensure that your data is protected to the best of our ability. In the unlikely event of a data breach we will notify any potentially affected users within 72 hours, or less, of learning of a breach.
2. DETAILED PRIVACY POLICY:
The information below contains detailed legal explanations of these policies and procedures.
